PLEASE READ EVERYTHING BELOW
Receipts are given the day of the party &
also when you process the CC.
We offer SPECIAL PRICES FOR ALL
DAY CARES & SCHOOL FUNCTIONS !
CALL FOR THESE PRICES !!!!
We Are So Blessed To Be Able To Come Out And Be a part of
Your Special Day With Your Family & Friends...
7 DAYS A WEEK WE TRAVEL TO YOUR LOCATIONS
Hometown Mulberry residence get a special price for a party
with us Monday through Friday
ONLY 1 DISCOUNT RECEIVED PER EVENT !!!
Can Not Do a Special Price & Military or
Other Discounts For Small Parties,our packages
are already discounted with special prices.
If You Have Won A Gift Certificate for a Free Pony Party From Us, the animal part is Free but you will still have to cover the fuel cost for us to come to the party.
There is an increase on price for parties on holidays. Please inquire prior to booking.
CASH IS DUE ONLY DAY OF EVENTS, No Checks, No Credit Cards,No other forms of pymts.. If you can not do cash day of the event it must be paid in Full 7 Days Prior to Your Event to clear the bank. NO EXCEPTIONS, I will not pay bounce fees, and have to chase folks down for the payment owed.
We do not proclaim to be the cheapest in the area or the best in the business, we all have a lot to learn everyday of our lives. But what I do promise is stellar service and happy children..My dad always taught me you get what you pay for.. I live by this everyday...
Our goal is to make every child smile and
everyone at the event have a GREAT TIME...
IF YOU ARE IN A GATED COMMUNITY
PLEASE LET US KNOW IN ADVANCE
AND GIVE US AN ACCESS CODE
WHEN BOOKING YOUR PARTY OR EVENT..
This way our trailers are not sitting
in a roadway trying to reach you to get inside.
WE DO NOT WALK OUR
PONIES & HORSE'S IN YARDS
WITH INCLINED BACKYARDS
THEY MUST BE FLAT LAND NO
EXCEPTIONS AT ALL, HORSE'S *
PONIES CAN SLIP SIDEWAYS AND
FALL ON TOP OF A CHILD.
THIS IS FOR THE SAFETY
OF THE CHILDREN RIDING
AND OUR HORSE'S &
IF WE ATTEND YOUR EVENT AND THERE IS ANY ILLEGAL DRUG ACTIVITY GOING ON WE WILL ASK THAT IT BE STOPPED UNTIL WE LEAVE THE EVENT. IF IT DOESN'T STOP WE WILL JUST LOAD UP & LEAVE.
WE NOW REQUEST THAT THERE BE AN ADULT AVAILABLE DURING THE ENTIRE PONY PARTY TO LIFT EACH CHILD UPON THE BACK OF THE HORSE, I MYSELF HAVE SUSTAINED AN INJURY FROM LIFTING HEAVIER CHILDREN AND WE NO LONGER CAN DO THIS AND PER NEW INSURANCE REGULATIONS & SUE HAPPY PEOPLE.IF YOUR CHILDREN ARE WEARING DRESSES THEY MUST HAVE SHORTS UNDERNEATH THEM TO RIDE AT ALL FOR SANITARY REASONS.
Hand Sanitizer is Supplied at ALL PARTIES BY US.
We do not book parties on Christmas Day. This Day is For Our Family Time.
DEPOSIT IS REQUIRED
TO HOLD DATE
OF EVENT SAME DAY
THE PARTY IS
BOOKED WITH US
(Check, Money Orders,Credit Cards,Pay Pal are accepted FOR DEPOSITS). $5 TRANSACTION FEE ADDED
This is to hold this special day for you & your family & friends. YOU MUST SPEAK TO US ON THE PHONE SO WE FILL OUT THE LEGAL PAPERS FOR YOUR EVENT,DATE & TIME'S,PLEASE NO DEPOSITS MADE WITHOUT SPEAKING TO US FIRST.... Thank you
We ask that DEPOSITS ARE MADE
ON THE SAME DAY OF BOOKING (Minimum amount
of $100 or 1/2 DOWN).
3 Business days to hold any date if you are mailing the payment to us or it is going to the next person waiting on it.
Reason being I have held too many dates for people for weeks and could have booked other parties for families and then at the last minute after numerous calls back to people they tell me they have changed their mind. Thank you for your understanding, we want to serve as many families as possible.
If the-deposits are not made I will call and see if you still want this date so we may book someone else in that time slot. Also I must confirm all details of the party on the phone with you, not by email or text message as I have to insure it is an adult booking an event and not a child to do the legal paperwork to give the state (IRS) / (USDA) when they audit my files.
Also we now take ALL MAJOR CREDIT CARDS:
Master Card, Visa, American Express, Discover & Pay Pal
This is for your convenience to make your payments
easier for your next Party Package with us.
There is an additional $5 Charge
for a Processing Fee
to Use Credit Cards & Pay Pal For
Total will be added to your balance the
day of the party or event.
Or you can mail a check or money order
Payable to :
K&M Pony Parties / Karen Culp
985 Kidd School Road
Mulberry, Florida 33860
Check must be mailed within
3 Business Days Of Booking
Remaining balance is due
the day of the party and
only CASH is accepted at
that time.Payment is
upon arrival & signing
of release forms.
We have come across problems with
even several large facilities that have
had checks bounce with us after we
have completed the event.
Then we do not get paid for our services
and have to pay the bank fees also.
So Cash is only accepted the day
of the events from now on. Sorry for
We are booked many months in
Cancellations must be for inclement
only on the day of the party,
or full price is still due.
Inclement weather is verified rain or hail,with gusty winds. You must call before we leave our farm with direct contact with owner.
Or if we are experiencing bad weather here and are not able to leave in the time we need to before your event is scheduled, we will call you also.
The deposit is used for another event within the year of date of booking this event. I can not control mother nature and bad weather interruptions or the acts of God.
We will do our best to get to your event as safely as possible with the animals and insure safety of all your guest and your children under conditions favorable.
You must remember we are pulling animals that have to stand on 4 feet in the back of a moving trailer and if the roads are under water it may not be safe for us to travel at that time.
I have to adhere to all state & county laws & regulations & USDA Laws while traveling to your special events for safety of everyone involved.
We will get you booked for the next available date and time and remember we do travel 7 days a week and can come during a week day or night to make up your special event also. We have 7 children and also know this can be a tough call to make. But I am about 100% safety of the kids and animals at your special event.
Bad Weather Interruption --If your party is started and we are interrupted by rain, we can try to wait it out, move to a garage, etc. Full price is still due.
Thank You for Understanding.....
Also if you book a certain time (ex. 1:00- 2:30) the night before (Thursday or Friday before the weekend of your event) I will call to confirm this time with you. If you forgot this was the time you pre-booked with us , I am sorry I must still do the time you pre-booked us for. I have parties generally prior to yours or even after yours to get too. If I don't have another obligation, I will try to work with you.
If I receive no answer I will leave a voice mail if you have that option, I ALWAYS REQUEST YOU RETURN MY CALL ASAP to CONFIRM that your party is still a go for that time & date requested. IF you DO NOT RETURN MY CALL, then I must consider that you do not want our services, so we will go to another location that day.
If I do not get an answer confirming.
PLEASE LEAVE A VOICE MAIL CONFIRMING.
Also once we book your party and then several months later you call me and say you charged me $220 for my party but I see now you have a special for $210 (example) the price I had with you months ago stays the same. I do run specials all the time. But do not change paperwork after it is finalized months later. I am sorry, but people call all the time after we book parties and tell me this.
And if you order a special package that is the price,but if you want 1 horse 1 pony face painting and roping and it is not a package option then it will wrote up separate pricing, that is why we offer things separate.
DEPOSITS ARE NON-REFUNDABLE /
But can be used for future dates
within the calendar year,
must be within the year of the
original date of event.
Even if there is a
rain cancellation or
if a vehicle breaks
down or emergency
happens with us or
the party booking us.
We can not plan the
acts of God but do our
best to fix things as
fast as we can. Diesal
trucks are very costly
to keep maintained.
PLEASE HAVE PLENTY OF
ROOM FOR A 32 FOOT TRAILER
AND A FULL SIZE
TRUCK FOR YOUR PARTY TO
PARK AND TURN AROUND
(We are the Length of a semi trailer
or a school bus)
WE CAN NOT PARK IN YOUR
DRIVEWAYS AT ALL
( the reason for this is the turn
radius is too
sharp and we are too long to
fit and we will scrap the wires from under
the trailer also, and I do not go into too
many fields with my truck as it is not
4 wheel drive and sits too low to the
ground for that terrain )...
Also we do not pull into any type of ditches or steep inclines to get into your property at all, Our trailer sits
low and it will scrape and pulls my wires for my lights out from underneath it.
We try to just angle up in front of your homes to unload on the edge of the grass if possible.
THANK YOU SO MUCH...
!!!!!!!!!! Pony Parties in Public Parks !!!!!!!!!!!!
Please contact the Local Parks
& Recreations for Your Area
to see if the Animals are
Allowed in the Park.
If they need a Certificate of Insurance
PLEASE, get me Their
Name Phone Number,Address,Email
Address,And a Fax Number.
This way I can contact the
to Get The Certificate to
5 Day Notice is needed.
We will also do our best to match
the theme of your Special Day.
Make sure to let us know boy or
girl and the Theme of the Party:
Explorer,Easter Day Party, 4th of July,
Toy Story,Cars,Hello Kitty,Horseshoes,
Winnie The Poo, Happy Birthday,Pinks,
Blue's, Orange, Reds, Red Horseshoes, Halloween,
Christmas,Sponge Bob, Blue Blankets
with Silver Stars, Unicorn, etc.
If we have to add your City to our
Insurance Policy as an underwriter this
cost will be added to your party total.
($120) This takes place only when you
are asking us to go to a County or City Park
or Facility. And if they require being added
on as an additional insured.
It will be your for you to get the
insurance information from me and
up to you to call and pay for the
Additional Insurance to be done
(1 week prior to the event),
reason I do not pay for them is I
may only be doing this 1 event
1 time there and is not feasible for
me to pay this cost out of our pockets.
Our horses come with ribbons
and bows in their mane & tails &
decorative saddle blankets.
I have recently been asked how much weight do I allow on my ponies ?
This answer is up to 45-50 pounds
And the maximum weight on my horses is 150/175.
CALL GUS TRENT IF YOU AND
YOUR FAMILY WANT TO GO ON
A SAFE TRAIL RIDE ON
HE OWNS GUS TRENT HORSE RANCH
IN PLANT CITY FLORIDA.
CALL 412 592 6916
TO SET UP RESERVATIONS
Pre-Book The Easter Bunny
to attend your events.. $100 per hour